Vonexus
What is it?
Vonexus was the “2005 Product of the Year” according to INTERNET TELEPHONY Magazine. A subsidiary of Interactive Intelligence (Nasdaq: ININ), a long time large enterprise call center provider, Vonexus was created to meet the demand for IP telephony and SIP-supported VoIP at the small and mid-sized enterprise level. The 100% Microsoft based solution offers integration with existing data bases and business applications that can not be duplicated. The Outlook integration piece is so tight you can hardly tell where Outlook ends and Vonexus begins.
The Enterprise Interaction Center
(EIC) IP PBX communications system is the backbone of this open standards approach to IP telephony.
Battle tested in enterprises and contact centers since 1994. Leveraging
the adaptability of Microsoft .NET strategy the EIC will lower overall
telecommunications costs, increase productivity, and provide exceptional
end-to-end service.
Vonexus leverages a worker’s PC environment to put business communications as well as co worker status in front of the user in an easy to use format. The Microsoft based user interface protects your existing application investment by presenting information in formats your staff is already comfortable with; dramatically reducing the learning curve. The productivity tool extends to any location with a broadband connection. Merging real-time communications with business process management Vonexus can open new customer touch points with its adaptable standards-based foundation.
Live
Communications Server integration is the methodology used on
the Microsoft Campus for some 11,000 users. According to Microsoft
CIO Ron Markezich, “they
have had great success” with “the
IP PBX by Interactive Intelligence ”.
CyberStreams has partnered with Vonexus to provide an IP telephony communications alternative solution based solely on the Microsoft platform. In the Pacific Northwest the preference for Microsoft products is strong; the Vonexus product is a natural fit!
Click here to see case studies for the Vonexus Enterprise Interaction
Center within the banking, credit
union, and legal
services industries.
Have time for a quick demonstration, click here!
For more information contact CyberStreams today at 425.274.1121 option ‘6’.
Vonexus was the “2005 Product of the Year” according to INTERNET TELEPHONY Magazine. A subsidiary of Interactive Intelligence (Nasdaq: ININ), a long time large enterprise call center provider, Vonexus was created to meet the demand for IP telephony and SIP-supported VoIP at the small and mid-sized enterprise level. The 100% Microsoft based solution offers integration with existing data bases and business applications that can not be duplicated. The Outlook integration piece is so tight you can hardly tell where Outlook ends and Vonexus begins.
The Enterprise Interaction Center
(EIC) IP PBX communications system is the backbone of this open standards approach to IP telephony.
Battle tested in enterprises and contact centers since 1994. Leveraging
the adaptability of Microsoft .NET strategy the EIC will lower overall
telecommunications costs, increase productivity, and provide exceptional
end-to-end service.Vonexus leverages a worker’s PC environment to put business communications as well as co worker status in front of the user in an easy to use format. The Microsoft based user interface protects your existing application investment by presenting information in formats your staff is already comfortable with; dramatically reducing the learning curve. The productivity tool extends to any location with a broadband connection. Merging real-time communications with business process management Vonexus can open new customer touch points with its adaptable standards-based foundation.
Live
Communications Server integration is the methodology used on
the Microsoft Campus for some 11,000 users. According to Microsoft
CIO Ron Markezich, “they
have had great success” with “the
IP PBX by Interactive Intelligence ”. CyberStreams has partnered with Vonexus to provide an IP telephony communications alternative solution based solely on the Microsoft platform. In the Pacific Northwest the preference for Microsoft products is strong; the Vonexus product is a natural fit!
Click here to see case studies for the Vonexus Enterprise Interaction
Center within the banking, credit
union, and legal
services industries.Have time for a quick demonstration, click here!
For more information contact CyberStreams today at 425.274.1121 option ‘6’.