What will IP Telephony do for educational institutions?

Educational institutions must get every possible dollar available out of the technology investments they make. A good investment will last years beyond industry standards, change with the needs of the student body, and create efficiencies the staff never knew where possible.

CyberStreams has been working with education to facilitate everything from basic communication to automated telephone messaging for communicating with the parents and homework hotlines.

Selecting this technology over old world PBX solutions or hybrid solutions will:

• Ensure the product can stand the test of time; now that telephony is a software the solutions can be updated and replace incrementally. New technology can be facilitated with software updates. Server/Hardware replacement can be facilitated with backup images. The functional life of this technology stands to far out last the analog PBX of yesterday.
  
  
• Save money connecting offices; cut long distance charges dramatically! From direct campus to campus calls whether international or across the country, to call routing that leverages phone lines for outgoing calls that offer the lowest rates based on area code dialed.
  
  
• Unify the caller’s experience with easy transferring between campus sites and buildings within a campus.
  
  
• Provide a single point of management; stop sending your IT Person back and forth between buildings and campuses. Your old system is costing you mountains of administration dollars! Moves, Adds, and Changes are a few clicks of effort via easy to use GUIs.
  
  
• Stop wasting employee time by calling staff members that are not at the desk or on another line; simply use presence management to know if they are at their desk, on another line, available by cell phone, on vacation, or in a meeting.
  
  
• Unified messaging that students will use; the University of Berkley is using the Interactive Intelligence solution to facilitate 43,000 users!
  
  
• Automate messaging to better communicate with parents; by levering technology from BrightArrow or 3Com to send predefined messages via voice interaction, voicemail, or email. Notify parents of attendance status, tardy status, and fee status.

CyberStreams has been working with IP Business telephony for almost 10 years. As an early member of the 3Com Dealer Council our knowledge of the positive and negative impacts IP Telephony can have on your business helps us to provide unparalleled service.

The value proposition for VoIP Telephony for education is about saving money and operation efficiencies. We can show you how it is done correctly and answer every possible question you have.

• Are my ‘low-tech’ users going to be able to use this stuff?
  
• What is SIP? What is VoIP?
  
• What is a hybrid? And why is true IP Telephony better?
  
• How is Unified Messaging going to adapt to the changing student demands?

CyberStreams is a WSIPC contract vendor!

Contact CyberStreams today at 425.274.1121 option ‘6’ to discuss the real dollars this technology can generate for your business!