What will IP Telephony do for my large business?

The telephone is the lifeline of today’s business it is the prospect’s first impression, it is the client’s direct link, and it is the backbone for connecting your staff. Every possible competitive advantage must be harvested from the technology investments of business today. IP Telephony is here now facilitating the biggest change in business since the advent of the computer itself.

Choosing IP PBX technology over old school analog PBX technology or hybrid technology will:

• Save money connecting offices; cut long distance charges dramatically! From direct office to office calls whether international or across the country, to call routing that leverages phone lines for outgoing calls that offer the lowest rates based on area code dialed.
  
  
• Unify the customer experience; easy transferring between multiple locations engages customers and powers a single receptionist or a single customer service center for multiple office sites. The ‘human touch’ is back!
  
  
• Provide a single point of management; stop sending your IT Person back and forth between office locations or even between sites. Your old system is costing you mountains of administration dollars! Moves, Adds, and Changes are a few clicks of effort via easy to use GUIs.
  
  
• Stop wasting employee time by calling coworkers that are not at the desk or on another line; simply use presence management to know if they are at their desk, on another line, available by cell phone, on vacation, or in a meeting.
  
  
• Give your customers an enterprise Call Center experience. The technology is there, why wait? The competition is already there! Microsoft is using 11,000 seats of the same solution we offer by Interactive Intelligence/Vonexus!
  
  
• Unify your communication infrastructure; get voicemails in emails, emails in voicemails, manage it remotely from the web, manage it from your cell phone, leverage the telecommuter like they are in the office, and work from your lake cabin without anyone knowing!
  
  
• Expand customer knowledge by archiving voicemails; by delivering voicemails in a WAV file to your email inbox, your company can now archive this critical information in a customer file where it can be use again and again! Voicemails of the past were erased and lost forever! How does that make sense?
  
  
• Enable you to keep employees that you might have lost; whether caused by having children, spouses moving, or extended commutes; extending your office to them! Consistency is your company’s greatest asset; the employee is the foundation of that deliverable and the root of customer loyalty.

CyberStreams has been working with IP Business telephony for 8 years. As an early member of the 3Com Dealer Counsel our knowledge of the positive and negative impacts IP Telephony can have on your business helps us to provide unparalleled service. CyberStreams will implement the robust enterprise telephony solutions you want to empower your business.

The value proposition for VoIP Telephony for business is about saving money and production efficiencies. We can show you how it is done correctly and answer every possible question you have.

• Are my ‘low-tech’ users going to be able to use this stuff?
  
• What is SIP? What is VoIP?
  
• What is a hybrid? And why is true VoIP better?

Contact CyberStreams today at 425.274.1121 option ‘6’ to discuss the real dollars this technology can generate for your business!